Technology Questions and Support
Contact Service Desk
The Service Desk provides front line technology service and support for students, faculty, and staff at CU Denver. If you need help with central technology such as email, Wi-Fi, or VPN, the OIT Service Desk is the place to start. Request assistance from our Service Desk or peruse our tools and resources to find the help you need.
Phone Support
Contact us over the phone for assistance:
- 303-724-4357 (4-HELP from a campus phone)
- 7:30 a.m. to 6 p.m., Monday - Thursday
- 7:30 a.m. to 5 p.m., Friday
Self-Service Portal
Submit a ticket for assistance:
- Submit a ticket
- 24/7 access to the Service Portal, your ticket will be replied to during normal hours of operation in the order it was received.
After Hours Service Desk Support
Emergencies: If you have a campus network outage or technology issue impacting patient care, call (303) 724-4357. A technician will call you back within 15 minutes.
View current or planned outages.
Non-emergencies: If you need help with password resets or general questions, leave a message at (303) 724-4357 or utilize the self service portal and submit a ticket. Your request will be responded to on the next business day during regular hours of operation.